We made an inquiry, and afterward there was a sales or consulting meeting with the managing director, which cost both the provider and prospective clients time. After that, we didn’t receive the promised offer. When we followed up, the managing director assured us he would be happy to submit an offer and would try his best to have it ready by the end of the week. By mid of the following week, there was still no offer and no other communication from the managing director—or from any other team member. Only when we called him again did he tell us he would not be delivering an offer. We believe our project is a lucrative one with a six-figure budget, and we’re honestly surprised by how Marketing & Growth agency 10xStudio handled it in this case. For some small support project of around €2,000, we might be able to understand the behavior from a business perspective. Still, we wish you all the best and are confident that our feedback will be taken constructively.
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